PLEASE NOTE: ONLINE ORDERING HAS CLOSED!!!
Due to the high volume of customers trying to purchase online, it has crashed the system on the bank’s side and the bank is trying to resolve this. HOWEVER, we have decided to close the system altogether so as not to cause any further anxiety or frustration.
Our next load of containers arrive on Island on Thursday, December 3rd. We will have the inspection process during that weekend and should have trees available for WALK-IN CUSTOMERS starting Wednesday, December 9th (possibly before). Social Distancing Rules will be in effect to avoid over crowding so please be aware of signs posted throughout the property.
We hope that you understand that much of this year has not been the norm for ordering Christmas trees and we experienced an overload of customers trying to order during the last two months. The process of inspection is also very different, which is taking more time but it’s working. We thank you for your understanding and realize that many of you are regular pre-order customers as well as regular walk-in customers. We are trying our best to keep up with the demand this season.
We are being inundated with phone calls, social media messages, emails, etc., in addition to serving customers in our store, and are doing our very best to serve each and every one of you! Please don’t think we are ignoring your phone calls or messages.
FURTHER UPDATES WILL BE GIVEN NEXT WEEK!
THANK YOU FOR YOUR PATIENCE!